Xavemar Refund Return Policy
By placing an order with Xavemar, you agree to the terms outlined below. These policies are designed to ensure that you are fully informed about our refund, return, and exchange procedures. These policies are applicable within the United States.
30-Day Return Policy
We offer a 30-day return window. You have 30 days from the receipt of your order to request a return. To be eligible for a return, the item must meet the following conditions:
Unworn, unused, and in the original condition you received it.
The item must have all original tags attached and be in its original packaging.
You must provide a receipt or proof of purchase.
Return Process
To begin a return, please contact us at:
Email: contact@xavemar.shop
Phone: +1 (405)525-7650
Once your return is approved, we will send you a return shipping label along with instructions on how and where to send the package. Please ensure that you request a return before sending back any items, as we cannot accept items returned without prior approval.
Damaged or Incorrect Items
Upon receiving your order, please inspect it immediately. If you find that the item is defective, damaged, or incorrect, contact us right away so that we can resolve the issue. We will review the situation and ensure the right course of action is taken.
Exchanges
We only process exchanges for:
Damaged items
Incorrect items
Incorrect sizes
Defective items
For exchanges, please reach out to us at:
Email: contact@xavemar.shop
Phone: +1 (405) 525-7650
Restocking Fee
We do not charge a restocking fee for returns.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved or denied. If your return is approved, your refund will be processed back to the original payment method. Please note that it may take additional time for your bank or credit card company to finalize and post the refund.
Refund Process:
After your return is inspected, you will receive an email notification of the approval or rejection of your refund.
Approved refunds will be processed to your original method of payment within a few business days.
Late or Missing Refunds
If you have not received your refund yet:
Double-check your bank account or payment method.
Contact your credit card company, as it may take some time for the refund to appear on your statement.
Contact your bank, as they may have processing delays.
If you have completed all of the above steps and still haven't received your refund, please contact us.
Contact Us
If you have any questions, don't hesitate to reach out to our customer support team.
Email: contact@xavemar.shop
Phone: +1(405) 525-7650
Address: 2668 N Military Ave, Oklahoma City, OK 7310, United States